Terms & Conditions

Legal disclaimer

The services provided by Steady Roots, including massage therapy, body-based sessions, and movement guidance, are intended to support overall well-being and are not a substitute for medical care. Always consult your healthcare team—including doctors, physiotherapists, or other qualified professionals—regarding any health concerns, injuries, or medical conditions. By participating in sessions, you acknowledge that you are responsible for your own health and well-being.

Terms & Conditions

Steady Roots, operated by Heather-Ann Trevorrow in British Columbia, provides massage therapy, body-based sessions, and movement guidance. By booking a session, you agree to the following terms:

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1. Booking & Payment
   All sessions must be booked and paid for in advance through our online booking system.
    

2. Cancellations & Rescheduling
   Cancellations or rescheduling requests must be made at least 12 hours before your scheduled session. Sessions cancelled with less than 12 hours’ notice will be considered forfeited.
    

3. Refunds & Transfers

   • All sales are final; we do not offer refunds for missed or cancelled sessions.

   • Sessions are transferable to another person or another date within the agreed time frame.
      

4. Liability
   Steady Roots is not responsible for personal injury or adverse effects that may occur during or after a session. Clients are encouraged to communicate openly about any health concerns or limitations.
    

5. Consent & Acknowledgment
   By booking a session, you confirm that you have read, understood, and agree to these terms.